Last Updated: 9/1/25

Subterranean Sewer Experts (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

Information We Collect
When you visit our website or request our services, we may collect:
Contact Information: such as your name, phone number, email address, and mailing address.
Service Information: details related to sewer inspections, repairs, or other service requests.
Automatically Collected Data: such as your IP address, browser type, and usage patterns through cookies or similar technologies.

How We Use Your Information
We use the information you provide to:
Respond to service inquiries, schedule appointments, and provide customer support.
Communicate important updates about your service.
Send SMS/text messages or emails for appointment reminders, service confirmations, and (if you opt in) promotional offers.
Improve our website, services, and customer experience.

SMS/Text Messaging Disclaimer
By providing your phone number, you consent to receive SMS/text messages from Subterranean Sewer Experts related to your service requests, scheduling, and updates. Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us at [insert phone number/email].
We do not sell or share your phone number with third-party marketers.

Sharing of Information
We do not sell your personal information. We may share your information only in limited circumstances, such as:
With trusted service providers who assist in operating our website, scheduling, or SMS communications.
To comply with legal requirements or respond to lawful requests.

Data Security
We take reasonable measures to protect your information. However, please note that no method of electronic transmission or storage is 100% secure.

Your Choices
You may opt out of marketing communications at any time.
You may request to review, update, or delete your personal information by contacting us.

Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect their information.

Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Subterranean Sewer Experts
3021 N Pierce St, Milwaukee, WI 53212
office@subterraneanpros.com